New MemberGate Support Site

Publish Date
Apr 21, 2008
Category
Post
Do not index
Do not index
Featured At
Slug
new-membergate-support-site/
Status
Published
Tags 2
MemberGate
Text
MemberGate have just launched a new support service where users are required to submit tickets to help deal with any troubleshooting issues or just general questions for support and sales.
The new support site has been running for about a week with some good feedback coming in.
The excellent feature of the new support system is the advance Ajax Knowledgebase which provides an instant index of result based on the questions you type, go and try it out! You can get instant answers to some of the most technical questions just by typing a keyword.
Tim Kerber has produced a small video tutorial showing how to use the site and as more questions come in the support team will continuously add new articles to the KB.
I would love to hear your feedback on the new support system and if there’s any suggestions you have post them below.
I'm David Frosdick a content marketer & course creator. I spend my days working with OptimizePress, coaching clients, producing online courses, digital products and generally seeing what's working online with marketing. Thanks for visiting my blog and feel free to contact me if you have any questions.

Written by

David Frosdick

I'm David a content marketer & digital product creator. I spend my days learning about marketing, testing new ideas and working with business owners to improve internal processes and automate what they can. Feel free to contact me if you want to chat.